PKR1947 Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy describes how pkr1947 ("the platform", "we", "us") collects, processes, stores, and protects personal data belonging to users ("you", "the player") who register an account or use any service on the pkr1947 platform — including the website, mobile app, Live Casino, Bingo, Fish Games, and Cricket betting sections.

pkr1947 is committed to handling your personal information responsibly. This policy is written to be readable — not deliberately obscure. We want every Pakistani player who uses pkr1947 to understand exactly what happens with their information from the moment they register.

This Privacy Policy should be read alongside the pkr1947 Terms and Conditions and Responsible Gaming policy. Together these three documents describe the full agreement between you and pkr1947. If you have questions about anything in this policy, the FAQ page may answer them — or you can contact support directly.

2. Data We Collect

pkr1947 collects personal data in the following categories:

2.1 Registration Data

When you create a pkr1947 account, you provide your name, mobile phone number, date of birth, and a password you choose. This information is used to create and manage your account. Your date of birth is required to verify that you are 18 or older before access to any game or deposit function is granted.

2.2 Identity Verification Data

Before processing your first withdrawal — and in some cases during account review — pkr1947 may request a copy of your CNIC (Computerised National Identity Card), passport, or other government-issued ID. A recent utility bill, bank statement, or payment method confirmation may also be requested. This data is used solely for identity verification and fraud prevention purposes.

2.3 Transaction Data

pkr1947 maintains records of all deposits, withdrawals, bonuses, and bet activity on your account. This includes the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, or bank transfer), transaction timestamps, and transaction reference numbers. These records are necessary for account management, dispute resolution, and legal compliance.

2.4 Device and Usage Data

When you access pkr1947, we may automatically collect information about the device you are using — including device type, operating system, browser type, IP address, and session duration. This information helps us optimise the platform for the devices most commonly used by Pakistani players and detect suspicious access patterns.

2.5 Communication Data

If you contact pkr1947 support, we retain records of the communication — including the message content, timestamp, and contact method. These records help us resolve queries accurately and maintain service quality. Support communications are stored for a maximum of 24 months unless a longer retention period is required by an ongoing dispute or legal process.

The table below summarises the main data categories, why we collect them, and the legal basis for doing so:

3. How We Use Your Data

pkr1947 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your pkr1947 account, including login authentication and account recovery.
• Age and identity verification: Confirming that you meet the minimum age requirement of 18 years and that the identity details on your account are genuine.
• Payment processing: Enabling PKR deposits through JazzCash, Easypaisa, Raast, and bank transfer, and processing withdrawal requests to your registered payment method.
• Fraud and security monitoring: Detecting unusual account activity, duplicate registrations, suspicious transaction patterns, and potential abuse of bonuses or promotions.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and improving the quality of our support service.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players navigate pkr1947, identify technical issues, and prioritise feature development.
• Legal compliance: Meeting our obligations under applicable laws, including financial record-keeping, anti-money laundering checks, and responding to lawful requests from competent authorities.
• Responsible gaming: Monitoring gameplay patterns to identify players who may benefit from responsible gaming tools such as deposit limits or self-exclusion, in line with our Responsible Gaming policy.

pkr1947 does not use your personal data for targeted advertising on external platforms. We do not build or sell advertising profiles based on your gameplay or transaction history.

4. Payment Data

All PKR transactions on pkr1947 are processed through your chosen payment method — JazzCash, Easypaisa, Raast, or direct bank transfer. When you initiate a deposit or withdrawal, you interact with the relevant payment network directly. pkr1947 does not store your full JazzCash PIN, Easypaisa PIN, bank account passwords, or card CVV numbers.

What pkr1947 does retain is the transaction record — the amount, the payment method type, a partial reference (such as the last four digits of an account or a transaction ID), and the timestamp. This is necessary for our accounts team to match incoming deposits to your pkr1947 balance and process withdrawal requests accurately.

Your registered payment method details — such as your JazzCash mobile number or bank account number — are stored in your account profile and used to ensure that withdrawals are returned to the same account used for deposits. pkr1947 does not send withdrawals to third-party accounts or payment methods not registered to the account holder.

5. Third-Party Sharing

pkr1947 shares personal data with third parties only where strictly necessary to operate the platform or comply with legal requirements. We do not sell data. The categories of third party that may receive your data are:

• Identity verification providers: Services that help us confirm the authenticity of the documents you submit for account verification. These providers process your ID data under their own security frameworks and are permitted to use it only for the verification request pkr1947 submits.
• Payment processors: JazzCash, Easypaisa, Raast, and banking partners involved in processing your PKR deposits and withdrawals. These entities operate under their own privacy and security policies.
• Fraud detection and security services: Third-party tools that help us identify suspicious account behaviour, duplicate registrations, and potential abuse of bonuses or platform features.
• Platform infrastructure and hosting providers: Cloud and server providers that host the pkr1947 platform and its databases. These providers are contractually prohibited from using your data for any purpose beyond providing the infrastructure service.
• Legal and regulatory authorities: Where we receive a lawful request from a competent authority — such as a court order or an official financial crime investigation — pkr1947 will comply and provide the data specified in the request. We will notify you if permitted to do so under applicable law.

All third-party service providers that handle personal data on behalf of pkr1947 are required to maintain appropriate confidentiality and security standards as a condition of their engagement with us.

6. Cookies & Tracking

pkr1947 uses cookies and similar technologies to keep your session active while you are logged in, remember your platform preferences, and collect anonymised analytics data about how players use the site. Cookies are small text files stored on your device by your browser.

6.1 Essential Cookies

These are necessary for the platform to function. They manage your login session, keep your account authenticated during play, and maintain basic security checks. You cannot opt out of essential cookies without losing access to your account.

6.2 Analytics Cookies

pkr1947 uses anonymised analytics data to understand overall usage patterns — which game categories are most popular, how players navigate between pages, and where technical issues occur. This data does not identify you personally. You can disable analytics cookies through your browser settings; this will not affect your ability to play.

6.3 Managing Cookies

Most browsers allow you to view, block, or delete cookies through the browser's settings menu. Note that blocking all cookies will prevent pkr1947 from maintaining your login session. For instructions on managing cookies in your specific browser, refer to the browser's own help documentation.

7. Data Retention

pkr1947 retains personal data for as long as your account is active and for a period afterwards as required by applicable law and operational necessity. The general retention periods are:

• Account registration data: Retained for the duration of your account plus a minimum of five years after closure, to satisfy financial record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with standard financial compliance requirements.
• Identity verification documents: Retained for the duration required by applicable anti-money laundering and identity verification regulations — typically five years from the date of submission.
• Support communications: Retained for up to 24 months from the date of the last communication, unless an ongoing dispute or legal process requires longer retention.
• Device and usage data: Anonymised usage analytics are retained for up to 24 months. Raw device and IP data associated with your account is retained for the same period as your account registration data.

When the relevant retention period expires, data is deleted or irreversibly anonymised. If you request account closure before the end of a retention period, your account will be deactivated but certain data categories will continue to be held for the legally required period.

8. Your Rights

As a pkr1947 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact pkr1947 support from your registered account.

9. Security Measures

pkr1947 takes the security of your personal data seriously. The following measures are in place to protect the information stored on our systems:

• Encryption in transit: All data transmitted between your browser or app and the pkr1947 platform uses TLS encryption, the same standard used by banks and major e-commerce platforms.
• Access controls: Only authorised pkr1947 staff who require access to personal data for their specific role can access it. Access is logged and reviewed regularly.
• Secure credential storage: Account passwords are stored using one-way cryptographic hashing. pkr1947 cannot retrieve your password — only reset it through a verified account recovery process.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns — such as login attempts from unexpected locations or rapid, high-volume transaction activity — and flag them for review.
• Regular security reviews: pkr1947 conducts periodic reviews of its data security practices and updates them in response to evolving threats and best practices.

No online platform can guarantee absolute security against all possible threats. If pkr1947 becomes aware of a data security incident that affects your personal information, we will notify you as soon as practically possible through your registered contact details.

10. Minors

pkr1947 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out at registration and may be requested again at any point during account use. If pkr1947 determines that a registered account belongs to a person under 18, the account will be closed immediately and any associated data will be handled in line with our data retention policy.

If you are a parent or guardian and believe that a minor has registered on pkr1947, please contact support immediately. We will investigate and take appropriate action as quickly as possible.

11. Changes to This Policy

pkr1947 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to how we communicate our data practices. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered players through the platform.

Continuing to use pkr1947 after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to check this page periodically — particularly before major platform events like PSL season or significant promotion periods when new features may be introduced.

12. Contact

If you have a question about this Privacy Policy, want to exercise one of your data rights, or want to report a privacy concern, the pkr1947 support team is available to help. You can reach us through the Help section of the platform or by reviewing the answers already available on our FAQ page.

For account-specific data requests — such as requesting a copy of your data or requesting account deletion — please log into your pkr1947 account and submit the request through the in-platform support channel. This ensures your identity is verified before any data action is taken.

pkr1947 aims to respond to all privacy-related requests within a reasonable timeframe and no later than 30 days from the date the request is received, unless the nature of the request requires additional time.